1 reviews | Active since Jun 2013
STAY AWAY FROM STANDARD BANK!
We have app**** for new Credit cards, that expired, 3 times last year. To date, we have been able to renew the cards nor can we access the funds online. Nor did we receive statements for one of the cards. Thus not knowing how much to pay, we continued with the same amount, which should drop every month with consistent payments. However, it didn't?!!!! Somehow it went up and we short paid by R11. We were hounded day in and day out with threats to pay this R11, still not receiving a statement. We eventually paid it. Went into the Delmas branch, waited for ages just to receive the worst service from the enquiries. One could sense the "couldn't care less" attitude and the s***l on her face smacked of ******! Could sense the hatred. This after another customer went storming out at which they smiled! Unable to renew the cards therefore unable to use them but forced to pay! Stay away from this pathetic ****** bank!
One of our consultants will make contact with you to address this matter.
Kind regards
Complaint Resolution Centre
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One of our consultants will make contact with you to address this matter.
Kind regards
Complaint Resolution Centre
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