MB
Marshalleno B

1 reviews | Active since Oct 2013

27 Nov 2018, 13:40

Stay away from STANDARD BANK

I won't recommend this bank to anyone. Staff is totally ***********, customer service totally sucks, don't give a hoots about their clients. Simple requests can't be resolved, still waiting on a response from social media on Facebook messenger. STAY AWAY from STANDARD BAN****!!!

0
Replies (2)
Standard Bank
Standard Bank's reply27 Nov 2018, 14:25
Official
 
Dear Marshalleno

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply28 Nov 2018, 11:11
Official
Dear  Marshalleno 

Thank you once again for posting your comments.

According to our records,  the social media team is dealing with the matter as the branch staff tried calling you this morning.  The social media team will make contact with you during the course of the day.

Kind regards

Complaint Resolution Centre
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