1 reviews | Active since Jan 2014
STAY AWAY FROM STANDARD BANK
Home Loan with Standard Bank for thirteen years. House on the market, I canceled the debit order 11July 2020, to do a direct EFT to ensure nothing could jeopardize the house sale underway. Religiously making payments, Standard Bank continues to try and debit my account, me accruing massive bank charges due to insufficient funds, as I ca9put money into that account, as Standard Bank just keeps trying to debit. Holding on for up to 90 minutes for an answer from Customer service, eventually resorting to their site, "We will call you back". One lady did, after 3 months of begging, pleading for someone, a human to talk to. I explained the situation, she would try and resolve the problem. Not a word since, and they continue to try and debit the account. I have now lost my overdraft facility, due to bank charges that I WILL NOT PAY, and Standard Bank WILL NOT REVERSE. We are now looking to buy a new property... Apply for a Home loan from Standard Bank - NEVER!!! People out there, stay away from Standard Bank. There are no branches left, to walk into, to try and resolve this, the only branches open are so queued out, as you cannot get any response from their NON CUSTOMER SERVICE. STAY AWAY FROM STANDARD BANK.
Thank you for posting your comment.
***
***
Thank you for posting your comment.
***
***
Yours sincerely
Denise
Yours sincerely
Denise
Thank you for posting your comment.
Please be advised that an email response has been sent to you.
We greatly appreciate your continued support
Thank you for posting your comment.
Please be advised that an email response has been sent to you.
We greatly appreciate your continued support
