BC
B C
1 reviews | Active since Nov 2024
29 Aug 2025, 16:42
STAY AWAY FROM STANDARD BANK!
From the business banker in Western Cape, Priscilla Fester, to the callcentre agent Paul who wouldn't provide a reference number and was too much in a hurry, after spending 35 minutes holding, this is a despicable place to do any business. I encountered this much trouble just trying to close the account (there isn't an option of zero stars for the "service" received while I was banking with them. Deplorable nonexistent understanding of client needs, and utter incompetence. If you are a business owner consider yourself warned. I have moved my account elsewhere after less than a month with these ********** people who make banking with them a nightmare.
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Replies (5)BC
B C's updateReviewer Update
29 Aug 2025, 16:43No idea why the word incom petent has been censored.
BC
B C's update29 Aug 2025, 16:43
Reviewer Update
No idea why the word incom petent has been censored.
Standard Bank's replyOfficial
29 Aug 2025, 16:50Dear B C,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Aug 2025, 16:50
Official
Dear B C,
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
We truly appreciate you bringing this to our attention.
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
29 Aug 2025, 17:49Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply29 Aug 2025, 17:49
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
BC
B C's updateReviewer Update
29 Aug 2025, 23:41Nonsense, I’ve had no calls from Standard Bank. During the time you claimed to have called I was still holding (and writing that review). No callback is necessary. I happened to speak to a lovely gentleman (Archibald) whom I wish I had encountered earlier instead of when I was closing my account. Do better, Standard Bank - FYI none of my colleagues or business associates recommend you, take a look at your reviews here and CHANGE.
BC
B C's update29 Aug 2025, 23:41
Reviewer Update
Nonsense, I’ve had no calls from Standard Bank. During the time you claimed to have called I was still holding (and writing that review). No callback is necessary. I happened to speak to a lovely gentleman (Archibald) whom I wish I had encountered earlier instead of when I was closing my account. Do better, Standard Bank - FYI none of my colleagues or business associates recommend you, take a look at your reviews here and CHANGE.
Standard Bank's replyOfficial
30 Aug 2025, 08:42Good day,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply30 Aug 2025, 08:42
Official
Good day,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***