PG
Petro G
1 reviews | Active since May 2020
07 May 2020, 11:35
Stay away from Standard Ban****!!!!!
What is the point in making payment holiday arrangements if they end up taking their money anyway. Causing other debit orders not to go of and on a debit order of 60 rand they penilise you 159 which is not fair it is their fault you lodge a complaint get a reference number but they do not get back to you. Now my account is in a minus 1000 I cannot afford this. I Will be closing my account!!!!!!
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Replies (2)
Standard Bank's replyOfficial
07 May 2020, 16:53Dear Petro Goosen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 May 2020, 16:53
Official
Dear Petro Goosen
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
PG
Petro G's updateReviewer Update
08 May 2020, 12:42Not good enough!!!!!!!!!
PG
Petro G's update08 May 2020, 12:42
Reviewer Update
Not good enough!!!!!!!!!