SS
Shaun S
1 reviews | Active since Aug 2010
31 Aug 2023, 06:25
STAY AWAY !!!!
Adverse listing done whilst retrenched . I was busy claiming on my policy and nobody was helping me . They went ahead with adverse listings anyways . Stay away from Standard Bank , they treat you so bad !!!! No written warning either . Can a lawyer assist me ?
Helpful (0)
Replies (13)0
Replies (13)
Standard Bank's replyOfficial
31 Aug 2023, 07:30Hi Shaun
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Aug 2023, 07:30
Official
Hi Shaun
We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
SS
Shaun S's updateReviewer Update
02 Sept 2023, 06:57And yet I have heard nothing .
You cannot treat people like this and get away with it .
Will be taking this to social media .
You cannot treat people like this and get away with it .
Will be taking this to social media .
SS
Shaun S's update02 Sept 2023, 06:57
Reviewer Update
And yet I have heard nothing .
You cannot treat people like this and get away with it .
Will be taking this to social media .
You cannot treat people like this and get away with it .
Will be taking this to social media .
Standard Bank's replyOfficial
02 Sept 2023, 08:10Hi Shaun
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Sept 2023, 08:10
Official
Hi Shaun
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
SS
Shaun S's updateReviewer Update
05 Sept 2023, 05:54Still being ignored , their card legal email address also does not respond . Do not bank with Standard Bank . The treatment is a disgrace !
SS
Shaun S's update05 Sept 2023, 05:54
Reviewer Update
Still being ignored , their card legal email address also does not respond . Do not bank with Standard Bank . The treatment is a disgrace !
Standard Bank's replyOfficial
05 Sept 2023, 08:10Good Day Shaun
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Sept 2023, 08:10
Official
Good Day Shaun
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
Rest assured our team is working around the clock to ensure that your query gets resolved, the team will be in contact with you.
Warm Regards
Standard Bank Hello Peter Team
***
SS
Shaun S's updateReviewer Update
08 Sept 2023, 19:27Horrific service !
This is what I was told on 31 August :
We will be taking a closer a look and will get back to you shortly.
Stay away from STANDARD BANK , it’s shocking !!!!!
They take adverse listing against you and then ignore you .
Be warned .
This is what I was told on 31 August :
We will be taking a closer a look and will get back to you shortly.
Stay away from STANDARD BANK , it’s shocking !!!!!
They take adverse listing against you and then ignore you .
Be warned .
SS
Shaun S's update08 Sept 2023, 19:27
Reviewer Update
Horrific service !
This is what I was told on 31 August :
We will be taking a closer a look and will get back to you shortly.
Stay away from STANDARD BANK , it’s shocking !!!!!
They take adverse listing against you and then ignore you .
Be warned .
This is what I was told on 31 August :
We will be taking a closer a look and will get back to you shortly.
Stay away from STANDARD BANK , it’s shocking !!!!!
They take adverse listing against you and then ignore you .
Be warned .
Standard Bank's replyOfficial
09 Sept 2023, 08:21Dear Shaun
We regret the delay caused in resolving this matter.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Warm Regards
Standard Bank Hello Peter Team
***
We regret the delay caused in resolving this matter.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Warm Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Sept 2023, 08:21
Official
Dear Shaun
We regret the delay caused in resolving this matter.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Warm Regards
Standard Bank Hello Peter Team
***
We regret the delay caused in resolving this matter.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Warm Regards
Standard Bank Hello Peter Team
***
SS
Shaun S's updateReviewer Update
12 Sept 2023, 18:22Since 31 Aug no response , just keep getting told they will get back to me .
Useless is an understatement .
Stay far away from this pathetic bank !!!!
Useless is an understatement .
Stay far away from this pathetic bank !!!!
SS
Shaun S's update12 Sept 2023, 18:22
Reviewer Update
Since 31 Aug no response , just keep getting told they will get back to me .
Useless is an understatement .
Stay far away from this pathetic bank !!!!
Useless is an understatement .
Stay far away from this pathetic bank !!!!
Standard Bank's replyOfficial
13 Sept 2023, 06:46Dear Shaun
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Sept 2023, 06:46
Official
Dear Shaun
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
SS
I am shocked at your terrible service and the way you treat people .
Shaun S's updateReviewer Update
23 Sept 2023, 08:41Since 31 Aug no response , just keep getting told they will get back to me .
Useless is an understatement .
Stay far away from this pathetic bank !!!!
Useless is an understatement .
Stay far away from this pathetic bank !!!!
I am shocked at your terrible service and the way you treat people .
SS
Shaun S's update23 Sept 2023, 08:41
Reviewer Update
Since 31 Aug no response , just keep getting told they will get back to me .
Useless is an understatement .
Stay far away from this pathetic bank !!!!
Useless is an understatement .
Stay far away from this pathetic bank !!!!
I am shocked at your terrible service and the way you treat people .
Standard Bank's replyOfficial
23 Sept 2023, 08:46Hi Shaun
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Sept 2023, 08:46
Official
Hi Shaun
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
SS
Shaun S's updateReviewer Update
23 Sept 2023, 08:54Please stop sending a standard reply and then you doing nothing .
It’s making you look worse , rather don’t reply .
You are a terrible bank and your service is beyond ******* .
It’s making you look worse , rather don’t reply .
You are a terrible bank and your service is beyond ******* .
SS
Shaun S's update23 Sept 2023, 08:54
Reviewer Update
Please stop sending a standard reply and then you doing nothing .
It’s making you look worse , rather don’t reply .
You are a terrible bank and your service is beyond ******* .
It’s making you look worse , rather don’t reply .
You are a terrible bank and your service is beyond ******* .
Standard Bank's replyOfficial
23 Sept 2023, 13:50Hi Shaun
Our team will contact you.
We sincerely apologize for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will contact you.
We sincerely apologize for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Sept 2023, 13:50
Official
Hi Shaun
Our team will contact you.
We sincerely apologize for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***
Our team will contact you.
We sincerely apologize for the inconvenience caused.
Kindest regards
Standard Bank Hello Peter Team
***