MW
M W

1 reviews | Active since Aug 2016

15 Aug 2016, 15:54

Stay away

<p>Stay away from this bank, they ripped me off, I don't even know how to begin explaining, I am out of ideas and words... The worst service I've had to face in my entire life... They have high jacked my MONEY</p>

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Replies (4)
Standard Bank
Standard Bank's reply16 Aug 2016, 06:15
Official

Good day M W

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply17 Aug 2016, 06:30
Official

Good day M W

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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MW
M W's update17 Aug 2016, 11:52
Reviewer Update

Thank tou for your response, as advised please contact me by email as I am out of the country.

thank you...I have sent a couple of secure messages , they should resolve the matter without even contacting me, the more This waits the more my costs are accumulating and I believe std bank will not pay for it. Without even mentioning the amount of money I have spent calling your call centres and the sleep deprivation I have had to face due to time differences etc... This is my first posting on hello Peter and I only did it out of desperation.

Standard Bank
Standard Bank's reply17 Aug 2016, 14:13
Official

Good day Miss Wetou

Please refer to the response I have emailed you.

Feel free to contact me directly for further assistance.

Kind regards

Samantha Rosenberg

Complaint Resolution Centre

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