jS
john S
1 reviews | Active since Dec 2023
10 Mar 2025, 14:23
Statements required
After my previous post we managed to get some service and my account was unsuspended. I also requested some old statements (paid service) but once again it seems I must first get HelloPeter involved before I get any service. This is after asking the business manager personally to assist after also reporting it to the support and reporting services. Please can sopmebody just do their job which you are paid for and I am paying for!!!
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
10 Mar 2025, 14:36Dear john S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Best regards,
Standard Bank's reply10 Mar 2025, 14:36
Official
Dear john S,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter
Team ***
Best regards,
jS
john S's updateReviewer Update
10 Mar 2025, 14:59C-*** & c-*** & C-***
jS
john S's update10 Mar 2025, 14:59
Reviewer Update
C-*** & c-*** & C-***
Standard Bank's replyOfficial
10 Mar 2025, 15:29Thank you for taking our call.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply10 Mar 2025, 15:29
Official
Thank you for taking our call.
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
jS
john S's updateReviewer Update
10 Mar 2025, 15:32Thank you, somebody has woken up and I am now getting call after call. Lets hope problem of outstanding request will now get sorted. Why can they not just to their job the first time you as customer request for service. Not happy!!
jS
john S's update10 Mar 2025, 15:32
Reviewer Update
Thank you, somebody has woken up and I am now getting call after call. Lets hope problem of outstanding request will now get sorted. Why can they not just to their job the first time you as customer request for service. Not happy!!
Standard Bank's replyOfficial
10 Mar 2025, 16:30The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply10 Mar 2025, 16:30
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,