MS
Motshidisi S
1 reviews | Active since Nov 2015
12 Feb 2021, 11:57
Statements
If not mistaken, I went to Standard bank branch on the month of November 2020, at Johannesburg and asked that they cancel sending me statements via post as I don't need them because I have an app. I was told the request was made. Yet I keep being charged R33.00 which is ridiculous for me. Either those statements are cancelled or I close my account. This is ridiculous.
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Standard Bank's replyOfficial
13 Feb 2021, 04:38 Hello Motshidisi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply13 Feb 2021, 04:38
Official
Hello Motshidisi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***