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Peter M
1 reviews | Active since Jul 2015
27 Jul 2015, 10:16
Statements
I am having my books done by an accounting firm, and need to supply them with banking statements.<br> I needed a copy of my Standard Bank cheque account and credit card historical statements and was told that the information was archived and that it would cost R21 per page, to retrieve. This would also take up to 3 working days to get to me (for cheque account) and longer for credit card. I complained to Standard Bank, expressing my disgust at the price of retrieving Information that belongs to me, and I was given the answer that \ We do send statements to you
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Replies (1)Standard Bank's replyOfficial
29 Jul 2015, 07:18Hello Murran,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jul 2015, 07:18
Official
Hello Murran,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
