Statement Request

Good day, i have emailed Standardbank numerous times and they are not reading or responding to my email request, who may i escalate my request to as i require Urgent assistance?<br> From: Colette Olivier <br> Sent: 16 March 2015 07:55 AM<br> To: [Email Removed] [Email Removed] [Email Removed]<br> Cc: Dean Olivier<br> Subject: RE: Flutterbys - Statement-Standardbank<br> <br> Sent: 16 March 2015 07:55 AM<br> Good day,<br> No one is getting back to my request, who may I escalate this matter to?<br> <br> Sent: 12 March 2015 12:51 PM<br> Good day Information@standardbank,<br> Will you be possible to assist me with my following query please:<br> <br> Sent: 11 March 2015 11:50 AM<br> Good day ibsupport@standardbank,<br> <br> Kindly assist please?<br> <br> I am looking for transfers that I must provide proof of please - May you please assist on how I may go about getting a statement for the period 01 July 2012 - 31 September 2012.<br> <br> I do not have an account number, my details are as follows:<br> <br> Colette Olivier<br> ***<br> <br> More details of the required transfers that we must check:<br>