TM
Thikho M

1 reviews | Active since Jun 2018

11 Nov 2021, 11:53

Starndard bank give strangers access to our account

I am waiting for statement from PayD and I hope you not gonna send me a number that doesn't exist because is not possible someone can link my card without my personal information so I hope a person who did buy airtime I know him or her or else starndard bank is not protecting us and me and my family will close the our account

0
Replies (2)
Standard Bank
Standard Bank's reply11 Nov 2021, 13:42
Official
Dear  Thikho M 

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Nov 2021, 15:09
Official
Dear Thikho M

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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