Stardard bank is giving me bad service

Well once upon a time in july last year opened an account, with a business consultant who later passed me on to another when she started avoiding my cellphone calls. I made a deposit for R1000 into this new account, which was later reversed and all my money was gone. I tried to speak to Ronel the other standard banker I was ditched. 6 months later i still dont have a bank card for my account, and my money is still missing. I did ask her to give me a refund and close the account but she insited i stay with their bank. Im hoping after this i can get back my hard earned money then standard bank can go fly a kite. I guess i dont have the right colour or tax bracket for them to fall over their feet like i always see with other clients. So please standard bank give me my little R1000 and keep your account since i cant even get a card to withdraw from it. Did i mention that even the call centre did not assist. Really? Since July 2015?