Stansure needs to step up

Feeling very disappointed with Stansure lately. Lack of correspondence on my claim.I must keep calling and emailing them.

Some of the consultants are so nice yet there are some that are so slow and not very helpful. They keep referring me to another person.

Then I must wait so long before the call is answered. Only to get referred to another person and still you don't get a final answer.

I was so loyal for so long.Really considering change now.

I really held them on a high pedestal up until now.