bB
brigitte B

1 reviews | Active since Jun 2016

23 Jun 2016, 15:00

STANNIC - PRE VEHICLE FINANCE APPROVAL

<p>Stannic are SHOCKING!! Standard Bank who I bank with and am a so called priviledged "Private Banking Client" have just been embarrassed by being originally told by consultant of Stannic on Monday 20th June that I was pre approved for the vehicle which I want to purchase. I even questioned the consultant by saying that does this mean I may go and purchase a vehicle with the confidence of knowing I am PRE APPROVED she rep**** YES!!!</p> <p>The CEO and I met with the Private Seller on 22/6. We the advised the Seller that Stannic had told me I am pre approved.??!!</p> <p>Contacted consultant on 22/6 and gave her all info for vehicle. She then said OH with info she now captured deal "DECLINED" - I was shocked and still shocked!!</p> <p>Subsequently to day have sent all supporting documents re funds in STD Bank Money Market & Capitec between the 2 accounts over R400 000!! - The vehicle is R315 000?? I have chosen the finance route as I have a car allowance of R6500.00 per month and for tax reasons require to rather finance!!!!</p> <p>After all supporting documents justifying how I have the monies in the Money Market plus Capitec the consultant advised that the CREDIT MANAGER (sitting in CT whose name you are not allowed to know or contact him!!!) has decided that there has been to much movement in my current account etc etc and the affordability is ?????</p> <p>This is madness!! I even offered more deposit!! I am the Sales Manager at my company and this is so embarassing!!</p> <p>My CEO has said I need to do an Affidavit and lodge this with the Banking Ombudsman!!</p> <p>WHY DO - PRE CREDIT APPROVAL???? to be declined plus one has investments which total more than the credit one is applying for????????</p> <p>SHOCKING SHOCKING!!!!!!</p>

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Replies (1)
Standard Bank
Standard Bank's reply24 Jun 2016, 09:10
Official

Good day Brigitte Botes

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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