1 reviews | Active since Jul 2019
Stannic - follow your dreams then lose it all
I bought my car through Stannic five years ago. It was a long and arduous process because they had made a mistake with their online promise of finance. Every month I have faithfully paid my vehicle finance. I have banked with Standard Bank for over a decade. In July last year I was unexpectedly retrenched. As a good customer I immediately informed Standard Bank and was told that any money whatsoever that went into that account would be confiscated. In the interim I was unable to meet car finance. I approached Stannic and explained the problem. They referred me to their legal representatives but despite emails and calls nothing was ever done. I have now been told that the car is due for repossession. A notification was apparently stuck to the gate of a property I resided in 8 years ago. Standard Bank and Stannic both had the new address - it was eight years ago after all. My wife spoke to Neels who was adamant that notification had been served even though it was delivered to the wrong property. Six weeks before I was retrenched I was able to increase my overdraft online with no questions asked yet now they argue that the fact that Stannic delivered the notification to the wrong place that it is binding. I am 100% positive that there was a credit guarantee insurance on the amount for the vehicle. As the major bread winner I was out of a job for 7 months. My family and I went from surviving to facing the prospect of living under a bridge. We have tried several times to negotiate a payment agreement that we can afford yet get nothing back in return. In May last year I was asked to make a salary sacrafice so I app**** to renegotiate my finance this was approved but then with the retrenchment and the negligence of my "private banker" I am now sitting in this mess. People say they will assist and then come back and say that the CEO's office has instructed them to do nothing. They could have spoken with me at any time but chose not to. Without a car - that i am more than willing to make a reasonable monthly installment for, I have no job. No job, no home - basically my family and I will land up on the street
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Thank you once again for posting your comments.
Emails has been sent to you requesting more information.
Kind regards
Clint Petersen
Complaint Resolution Centre
Thank you once again for posting your comments.
Emails has been sent to you requesting more information.
Kind regards
Clint Petersen
Complaint Resolution Centre
