FB
Francois B

1 reviews | Active since Oct 2019

25 Oct 2019, 13:38

Stannic financing

I have been with stannic since I can remember, very loyal as a function of the type of vehicles they produce. I also had my finances with them until I had some challenges two years back when I lost my work, I lost my vehicles, 2 of them, and had to go over into survival mode, I contacted all my debtors and made arrangements for payback terms. Now 2 years later I want to purchase a new BMW, all debt has been settled and paid up, with settlement and paid up letters. The new vehicle that I want is of a lower monthly instalment and still they refuse to give me a loan for the new vehicle just because ITC and all the rest has not been updated. I provided all the prove for all the settlement letters and also appointed and attorney to clear my name, still this is not good enough..... I hope Stannic you read this and wonder what it fees like to be on the other side of the receiving end because it can happen to you and the people you employ sooner than later.

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Replies (3)
Standard Bank
Standard Bank's reply25 Oct 2019, 15:24
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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Best regards,

FB
Francois B's update25 Oct 2019, 16:03
Reviewer Update
Well lets wait and see.
Standard Bank
Standard Bank's reply14 Nov 2019, 15:01
Official
Dear Francois Benson

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,