ND
Nathan D

1 reviews | Active since Jan 2011

08 Oct 2020, 18:08

Stanlib cancellation problem

Good day

I have a StanLib account which I would like to close. But, I have been to the bank and they gave me a phone number, which I called but was on hold for 30 minutes without speaking to consultant. The second I called, I was on hold and finally I dropped the call.

Please assist.

Kind regards

0
Replies (2)
Standard Bank
Standard Bank's reply09 Oct 2020, 02:59
Official
Hello Nathan
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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Best regards,

ND
Nathan D's update21 Oct 2020, 08:22
Reviewer Update
Good day

Thank you my issue has been resolved

Nathan