GZ
Gert Z
1 reviews | Active since Jun 2019
04 Sept 2019, 09:39
Stanlb
Since the 8 th of August I tried to register on Stanlib's website but I could not succeed. I send all the relevant forms and info they need and also spoke to them on the telephone but nothing so far. Three times they promised that I would be registered within 48 hours but it is 4 weeks now. Surely Stanlib doesnt care about their customers and I will rate them 00/10
A very disappointed customer
Gert van Zyl
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Sept 2019, 09:58Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply04 Sept 2019, 09:58
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
GZ
Gert Z's updateReviewer Update
04 Sept 2019, 13:30"We apologize for the inconvenience and undue frustration, this has caused. "
This is your reply but it is the same as the last time . When will you begin to do something about it? It seems to me that you dont want to see that your customers are satisfied. As long as you wrote something you think that the customer will be happy. Sorry but you are wrong.
Gert van Zyl
This is your reply but it is the same as the last time . When will you begin to do something about it? It seems to me that you dont want to see that your customers are satisfied. As long as you wrote something you think that the customer will be happy. Sorry but you are wrong.
Gert van Zyl
GZ
Gert Z's update04 Sept 2019, 13:30
Reviewer Update
"We apologize for the inconvenience and undue frustration, this has caused. "
This is your reply but it is the same as the last time . When will you begin to do something about it? It seems to me that you dont want to see that your customers are satisfied. As long as you wrote something you think that the customer will be happy. Sorry but you are wrong.
Gert van Zyl
This is your reply but it is the same as the last time . When will you begin to do something about it? It seems to me that you dont want to see that your customers are satisfied. As long as you wrote something you think that the customer will be happy. Sorry but you are wrong.
Gert van Zyl