STANDSARD BANK - STILL USELESS!

Informed the bank and all departments (branch accounts, credit cards, offs**** banking, Shyft) that I was going overseas. First 7 days all went well and thereafter when I logged into muy bank app, it asked for an OTP sent via SMS. I could not get SMSs and contacted the bank to change the OTP to my email account ON RECORD. cOULD NOT BE DONE. i WAS STRANDED WITH NO ACCESS TO MY ACCOUNTS.

My OFFS**** usd CARD also worked OK for the first week and then was sufenly suspended. Contacted Isle of man , as directed to a call centre and they were equally uselless and I kept being cut off.

A BIG shoutout for SHYFT! Without them, I would have been strafded.

Overall, the Standard bank remains the most useless bank ever - I have still jt learnt anything amd have only myself to blame as I have banked with them since 1979! This is about to change