Standrad Bank bad service for years

Since I got my Standard Bank card a couple years ago I have had issues from day one. I have actually just had enough. I cannot access my statements on my phone. I told them this so they want to charge me so then on my statement it said i owe R70 but then I actually owed more on my credit card which I was paying every month. They suspended my card and took it to their attorneys. No body new what was going on after going to the bank numerous times get extremely bad service each and every time and then being told the wrong information over and over. I have closed my accounts and paid up my credit card in full. They tell me I need to reapply when I was told they I didn't need to reapply and then the associate on the lone told me I was wrong.