BP
Brandon P

1 reviews | Active since Nov 2019

21 Nov 2019, 15:49

Standerdbank #MOVE

Worst service I have been banking at standerdbank for 20 years I app**** for a personal loan and have been waiting for 2 weeks and still haven't received the funds now I find out that they still need to do a confirmation of employment which takes 10 minutes or so to do and it's been 2 weeks and probably will never happen worst bank ever!!

0
Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2019, 04:12
Official
Hello Brandon, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
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BP
Brandon P's update23 Nov 2019, 08:58
Reviewer Update
Addressed as a matter of urgency the words of standerdbank. But still no one has communicated with me and no solution.