JK
Jade K
1 reviews | Active since Aug 2022
05 Mar 2024, 11:18
Standerdbank Kimberley service
An old identity document, fingerprints nor your signature can prove that you the person on the old identity document. If you don't have your latest identity document or has misplaced it, Standerdbank won't assist you at all. A manager at Standerdbank smirked at me when I said that I was going to close my account. For a moment I could swear that she owns Standerdbank
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
05 Mar 2024, 11:28Good day Jade
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2024, 11:28
Official
Good day Jade
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
JK
Jade K's updateReviewer Update
05 Mar 2024, 11:36A standard tipe of apology . A friend of mine got married at home affairs unbeknownst to her, but Standerdbank insists that they are working with home affairs 🤔🙉🙈
JK
Jade K's update05 Mar 2024, 11:36
Reviewer Update
A standard tipe of apology . A friend of mine got married at home affairs unbeknownst to her, but Standerdbank insists that they are working with home affairs 🤔🙉🙈
Standard Bank's replyOfficial
05 Mar 2024, 11:49Good day Jade
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2024, 11:49
Official
Good day Jade
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
JK
Jade K's updateReviewer Update
05 Mar 2024, 12:09Thank you Standard Bank
JK
Jade K's update05 Mar 2024, 12:09
Reviewer Update
Thank you Standard Bank
Standard Bank's replyOfficial
05 Mar 2024, 12:13Good day Jade
It is our pleasure !
Kind regards
Standard Bank Hello Peter Team
***
It is our pleasure !
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2024, 12:13
Official
Good day Jade
It is our pleasure !
Kind regards
Standard Bank Hello Peter Team
***
It is our pleasure !
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
06 Mar 2024, 12:28Good day Jade
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2024, 12:28
Official
Good day Jade
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***