JD
Jeanette D
1 reviews | Active since Mar 2019
18 Apr 2023, 08:21
Standerdbank
I have never experienced such bad service from Standardbank. I just need to transfer money from one account to my retirement fund. Sat at the bank for three hours, about 20 people waiting and 3 consultants. Eventually got helped , thought things where sorted just to be woken up at 6 via SMS that was approved they have just changed back. No joy from my personal banker. I am a pensioner and being treated like this. Unvelievable.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
18 Apr 2023, 08:38Good Morning Jeanette
This is not the level of service we strive for.
Please send us your bankers details, the branch you visited, and your ID number so we can further assist.
Your response in this regard will be appreciated.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
Please send us your bankers details, the branch you visited, and your ID number so we can further assist.
Your response in this regard will be appreciated.
Kind regards
Standard Bank Help Centre
***
Best regards,
Standard Bank's reply18 Apr 2023, 08:38
Official
Good Morning Jeanette
This is not the level of service we strive for.
Please send us your bankers details, the branch you visited, and your ID number so we can further assist.
Your response in this regard will be appreciated.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
Please send us your bankers details, the branch you visited, and your ID number so we can further assist.
Your response in this regard will be appreciated.
Kind regards
Standard Bank Help Centre
***
Best regards,
JD
Jeanette D's updateReviewer Update
18 Apr 2023, 15:34Branch visited : Standardbank The Grove
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Sophie Manyane
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Sophie Manyane
JD
Jeanette D's update18 Apr 2023, 15:34
Reviewer Update
Branch visited : Standardbank The Grove
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Sophie Manyane
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Sophie Manyane
Standard Bank's replyOfficial
18 Apr 2023, 15:40Good Day Jeanette
Thank you for the details.
We have forwarded your concerns to the correct team.
Please be on the look out for a call from one of our team members.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We have forwarded your concerns to the correct team.
Please be on the look out for a call from one of our team members.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply18 Apr 2023, 15:40
Official
Good Day Jeanette
Thank you for the details.
We have forwarded your concerns to the correct team.
Please be on the look out for a call from one of our team members.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for the details.
We have forwarded your concerns to the correct team.
Please be on the look out for a call from one of our team members.
Kind Regards
Standard Bank Hello Peter Team
***
Best regards,