JL
Jannie L
1 reviews | Active since Nov 2018
20 Nov 2018, 21:28
Standerd Bank *******
Hated to give a 1 star for this bank. Unfortunately I was forces to do so. All of a sudden this bank changed to a ******* new internet banking site. It is absolutely no improvement. Payment to old standing beneficiaries do not show available immediately anymore. You phone the people and after exhaustive questions about security that I answered correct there is something wrong. They just put you on hold and nothing happens!!!!! Up yours to the customer. I hate standerd bank!
Helpful (0)
Replies (2)0
Replies (2)JL
Jannie L's updateReviewer Update
20 Nov 2018, 21:37I do not expect a reply.... still listening to STD bank music....
JL
Jannie L's update20 Nov 2018, 21:37
Reviewer Update
I do not expect a reply.... still listening to STD bank music....
Standard Bank's replyOfficial
21 Nov 2018, 02:59 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's reply21 Nov 2018, 02:59
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***