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wayne N

1 reviews | Active since Nov 2021

04 Nov 2023, 11:30

Standerd Bank ***** department

I opend a ***** case on the 21 september, I'm still waiting to hear from them, every time I call them they say someone will call me back in a certain time which never happens, at the moment I'm waiting for the manager to call me who should have called me yesterday morning, which will probably never happen. I wonder if I will ever get my money back from the people who don't do their jobs where they are paid for. absolutely the worst service i had in my live

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Replies (4)
Standard Bank
Standard Bank's reply04 Nov 2023, 11:32
Official
Hi Wayne

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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wayne N's update04 Nov 2023, 11:34
Reviewer Update
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Standard Bank
Standard Bank's reply04 Nov 2023, 11:39
Official
Hi Wayne

Thank you for providing us with your information. Our team will look into this matter and provide feedback. 
 Please be on the lookout for a call from our team. 
 Kindest regards, 

Standard Bank Hello Peter Team 

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Standard Bank
Standard Bank's reply14 Nov 2023, 06:00
Official
Hi Wayne

Please note that our team has sent you an email requesting documents. Please respond so that they can be able to assist you further.

 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
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