CL
Charisca L

1 reviews | Active since Jul 2021

30 Jul 2021, 15:47

Standerbank is steeling

Standard bank pretoria in voortrekker road has a student loan of mine, this loan was opend in 2018 and i was given a complimentary saving student card as i was told with my mother and grandmother next to me. That card is now in the minus R1900 because i never used it. Please explained to me how does a person go about this as to i will not be paying for money on a card that was never used and was given complimentary!!! Standerbank has been steeling and has been doing nothing about anything of anyones problems

0
Replies (2)
Standard Bank
Standard Bank's reply31 Jul 2021, 02:59
Official
 Hello  Charisca Laas 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.  Kind regards
 Complaint Resolution Centre
 *** *** (fax)
 *** 
Standard Bank
Standard Bank's reply02 Aug 2021, 12:51
Official
Good day Charisca Laas
Thank you for bringing your concerns to our attention. 

An email was sent to you requesting further details. 

Awaiting your response.

Complaint Resolution Centre
*** *** (fax)
***