JV
Jackie V

1 reviews | Active since Mar 2024

02 Apr 2025, 05:37

STANDDARD BANK WHEN WILL YOU GET ISSUES SORTED

From end January 2025 I struggle to get Standard Bank to not only fix my house loan which they admitted on wrong doing but in effort cancel my house Bond Protection Insurance in which bank confirmed I had to give 1 calender month notice meaning from 1 April 2025 it should not reflect as i have own personal on unbelievable after still not done - still - Standard bank just cannot get account sorted - I have gone to ombudsman but nothing yet sorted - what can one do if you stop payments your in the wrong - what can one due as this bank is just not getting issues sorted as i had now few issues

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Replies (1)
Standard Bank
Standard Bank's reply02 Apr 2025, 07:08
Official
Dear Jackie V,
 
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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