FA
Fahiema A

1 reviews | Active since May 2021

05 Jul 2022, 15:31

Standbank Lansdowne - ZERO SERVICE!!!

Worst service experience!!! A trip to the branch and empty promises after money (nearly R20k) got stuck in ATM due to paper jam. Standbank Lansdowne telephones unanswered for 3 days- appalled and disgruntled that I had to send my son to the branch with a cellphone hoping to get some attention - even that failed. All we got was refusal unprofessionalism and ZERO SERVICE!! Fadiel Fraser - a pathetic excuse for a bank manager!!

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Replies (1)
Standard Bank
Standard Bank's reply05 Jul 2022, 15:35
Official
Good day Fahiema 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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