LM
Londiwe M
1 reviews | Active since Jul 2023
20 Feb 2024, 15:54
Standbank is useless. No one in the entire Bank can assist me, since December 11, 2023
Standard Bank froze my account since the 11th of December, and never had the decency to contact me up to present. The investigator assigned to the case is a ghost. For the past one week, I have placed over 200 calls, and received over 50 calls, no one can assist me. I want to close my account, please, and then you guys can reverse the payment in the account of those that made payments. I can't take this nonsense anymore. It's not doing me any good. The back and forth will be between you guys, and the people that need their money. Complete foolishness. Something that will never happen to a white person. Everyday, they have resolved the problem and they will get to me via phone or email, all LIES.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Feb 2024, 16:19Dear Londiwe
Our team has tried reaching out to you on numerous occasions.
Please confirm the convenient time we may contact you and the correct cell number.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Our team has tried reaching out to you on numerous occasions.
Please confirm the convenient time we may contact you and the correct cell number.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply20 Feb 2024, 16:19
Official
Dear Londiwe
Our team has tried reaching out to you on numerous occasions.
Please confirm the convenient time we may contact you and the correct cell number.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Our team has tried reaching out to you on numerous occasions.
Please confirm the convenient time we may contact you and the correct cell number.
Looking forward to your response.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
20 Feb 2024, 23:52Good day Londiwe
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2024, 23:52
Official
Good day Londiwe
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
LM
Londiwe M's updateReviewer Update
22 Feb 2024, 11:32I was told this two weeks ago, it never happened. Last week ended, I visited the branch, and was told again, that by Monday latest the problem will be resolve, that never happened. Tuesday, I received a communication that the problem has be resolved and will get feedback, that never happened. Now am hearing of treated with priority. Are you guys not tired of this entire thing. Did I kill someone, or what? Or because I am black this is why you people treating me like this, moreover a woman.
LM
Londiwe M's update22 Feb 2024, 11:32
Reviewer Update
I was told this two weeks ago, it never happened. Last week ended, I visited the branch, and was told again, that by Monday latest the problem will be resolve, that never happened. Tuesday, I received a communication that the problem has be resolved and will get feedback, that never happened. Now am hearing of treated with priority. Are you guys not tired of this entire thing. Did I kill someone, or what? Or because I am black this is why you people treating me like this, moreover a woman.