Standbank is useless. No one in the entire Bank can assist me, since December 11, 2023

Standard Bank is the worst Bank in South Africa. No bank I have dealt with over the last 18 years, that's so unprofessional and *********. They placed my Business Account on hold since December 11, 2023, and up to this day, over two months, no a single soul contacted us. The so-called investigator assigned to the case, careless, and no one can help, moreover, no one can get hold of him. It's like he doesn't exist. Want kind of useless Bank is this. How can you have an employee that no one can get hold of? Is this a joke or what? Over 100 called has been placed since Sunday, to this day, everyone we have spoke to are useless, the Investigator is like a god. If he doesn't contact us again for additional 6 months, we will be here waiting. What kind of foolishness of a bank is this. We are closing our Account, this is a complete nonsense, and never try to open a Business Account with them as a Black person. Everything will be fine, until you get in a problem, that's the time you will know how unprofessional they are. It will be better you Bank with ABSA or Nedbank, they will never treat you in such a manner.