STANDBANK HOMELOANS : ********** Service !

Application:***<br> <br> I submitted the application at your Constantia branch in February, I was told by the consultant that the process normally takes 10 days - We currently in the last week in May and It's still outstanding.<br> <br> Currently my homeloan application is still on HOLD/REJECTED because they claim that they are unable to confirm employment details. The branch confirms that the employee details are correct - they even tested the number in the branch, therefore the branch escalated the problem however there's still been no response.<br> <br> I feel that it's poor work ethic because at No time did any of your staff call me to let me know what was happening with the application. I understand that your staff work shifts but the amount of confusion between the staff is unacceptable.<br> <br> If your company valued your customers and the reputation of your company you would ensure that your staff take customer service seriously. As a result of the continuous bad service I strongly advise anyone reading this NOT to bank with STANDARDBANK, don't even bother applying for a homeloan because your future home will slip through your hands waiting for a response on your application.<br> <br> Regards<br> Yusrah