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olivier G

1 reviews | Active since Oct 2012

18 Feb 2015, 14:40

Standartd Bank call centre is a joke

Standard bank call centre is a macabre joke designed to test ones patience to the outer limits. All I want is to speak to someone at the Fourways crossing branch to make an appointment and I get the run around. No one knows the direct number and every time I get put through it just rings and ring until doomsday.<br> <br> I even dialed the head office number and no one there that I spoke to knew the number and just referred me to the call centre.....oh wow well done standard bank ...just keep moving indeed....

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Replies (1)
Standard Bank
Standard Bank's reply19 Feb 2015, 10:25
Official
Hello ICeCreamMan,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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