DN
Dean N

1 reviews | Active since Aug 2023

17 Aug 2023, 08:44

Standart Bank IM Voucher ****

It is waaaay to easy for people to get ****med with your so called IM vouchers!!! As soon as they create the voucher and you give them the item you are selling, they can reverse the voucher and You lose the item. Standart bank will never get me as a client and believe me I will spread the word.

0
Replies (14)
Standard Bank
Standard Bank's reply17 Aug 2023, 08:55
Official
Dear Dean 

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for feedback from our team. 

Kindest regards
Standard Bank Hello Peter Team 
***
DN
Dean N's update17 Aug 2023, 09:07
Reviewer Update
The only way You can help me resolve my issue with standart bank, will be to give me back the money these so called standart bank users stole from me! I'm very very dissapointed in standart bank!

I got an sms for the voucher pin and everything, as soon as i went to get the cash, they already reversed the voucher of R3800. And they are gone with my item! If I could upload a screenshot on hello peter, I would!
Standard Bank
Standard Bank's reply17 Aug 2023, 09:23
Official
Dear Dean 

We will follow up with our team and we will definitely provide feedback once received.

Our sincere apologies for the inconvenience caused.

Kindest regards
Standard Bank Hello Peter Team 
***





DN
Dean N's update17 Aug 2023, 09:28
Reviewer Update
Yeah, I'll probably wait for the rest of my life to get feedback from your team. Thanks anayway.
Standard Bank
Standard Bank's reply17 Aug 2023, 09:31
Official
Dear Dean 

Rest assured that our team is working on this matter and we will be in touch with further feedback.

Our sincere apologies for the inconvenience caused.

 Kindest regards
Standard Bank Hello Peter Team 
***
 


Standard Bank
Standard Bank's reply17 Aug 2023, 11:02
Official
Dear Dean 

Please note that we have tried calling you to no avail, your cell number is not going through.

Kindly confirm the convenient time we may contact you or provide us with an alternative cell number.

Have a great day further.

Kindest regards
Standard Bank Hello Peter Team 
***
 




DN
Dean N's update17 Aug 2023, 13:12
Reviewer Update
*** This is my other cell number. Please contact me on this number.

Regards.
Standard Bank
Standard Bank's reply17 Aug 2023, 14:36
Official
Hello Dean

Thank you for getting back to us, our team will be in contact with you shortly

Kindest regards
Standard Bank Hello Peter Team 
***
DN
Dean N's update18 Aug 2023, 13:38
Reviewer Update
Still no reply???? Typical
Standard Bank
Standard Bank's reply18 Aug 2023, 14:42
Official
Good day Dean

Please be advised that our team did contact you earlier today and you advised that could not take our call at that time. 

We have requested the team to get back to you.

Please await a call from the team

Kindest regards
Standard Bank Hello Peter Team 
*** 
DN
Dean N's update21 Aug 2023, 12:29
Reviewer Update
So I told the person who called me, that they can call back after 2 hours because I was driving. Until today I got no phoneback.... Is it really called professionalism if You treat people that may or may not be interrested in your product.
Standard Bank
Standard Bank's reply21 Aug 2023, 12:31
Official
Hello Dean

Thank you for getting back to us, we will have sent your request to the team administering this matter.

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 
DN
Dean N's update28 Aug 2023, 16:54
Reviewer Update
Still no reply. Absolutely useless!!! I'm done waiting and done playing games. Time for further action! Standard Bank obviously doesn't care about their clients.
Standard Bank
Standard Bank's reply28 Aug 2023, 17:07
Official
 Dear Dean 

We will follow up with our team and provide feedback once received.

Our sincere apologies for the inconvenience caused.

Kindest regards
Standard Bank Hello Peter Team 
***