TM
Thikho M

1 reviews | Active since Jun 2018

25 May 2019, 19:39

Standarnd bank worse bank ever

I have called Standard bank about 10 times complaining about statements i said you should stop sending me your statement R25 is too much for something i dont need i seems like you are taking my request for granted is better for me to change to a bank where my voice is gonna be heard

0
Replies (6)
Standard Bank
Standard Bank's reply27 May 2019, 14:52
Official
Dear Thikho Mudau 
 
Thank you for posting a comment.
 
 We will get one of our consultants to contact you as soon as possible.
 
 Regards,
 Complaint Resolution Centre
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TM
Thikho M's update27 May 2019, 18:24
Reviewer Update
I have waited for the call the wholeday
TM
Thikho M's update29 May 2019, 08:23
Reviewer Update
Im a still waiting
Standard Bank
Standard Bank's reply29 May 2019, 11:23
Official
Dear Thikho Mudau

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been resolved.

Kind regards

Clint Petersen
Complaint Resolution Centre
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TM
Thikho M's update29 May 2019, 11:28
Reviewer Update
I think now is time to take me serious i have been complaining about samething for a month,i was always told that i wont receive the statement via post i said this many times i wasted alot of airtime complaining but you still tellimg me that from next month i will receive statement via email what you telling me is what i always get when i am calling,if i need statement i will go to the bank and print it i need my 25rands back i am tired of complaining about same thing
TM
Thikho M's update29 May 2019, 11:29
Reviewer Update
The matter is not solved stop lying the matter will be solved when you return my money,i cant be repeting samething every month,you taking me for granted