RC
Rosemary C

1 reviews | Active since May 2020

30 Oct 2020, 12:21

Standards bank power call center service

I'm so disappointed with standard bank online service, had to wait in the queue for hours to be told they will call the call center to assist me with my online banking and I waited for 3 hours just to get assistance , even then I just gave up and left without any assistance.

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Replies (1)
Standard Bank
Standard Bank's reply30 Oct 2020, 13:15
Official
Good day Rosemary Chauke

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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