Standards Bank - Do Not Care EVEN when they are at Fault!!!!!

I still have no access to my bank Accounts. I still have had no contact from Standard bank about this issue they created when they decided to block my account access due to FICA that was submitted and where they did not do their job to update the records. I now walk around with my bank cards every day hoping somebody will call and assist. I am so frustrated that i have now placed all my properties up for sale to get rid of this "Standard Bank Pain and incompetence" And if the excuse is they are unable to reach me?? Then it goes to show they do not read their emails where i have stated i am based in Belgium and provided a contact number namely +***