Standards and Poor service

I visited a branch to open accounts for my two, 13 and 11-year-olds after seeing an advert about SUM 1 account. 2 Ladies at reception made me wait for 1hour 26minutes before a consultant helped me, and only to tell me I should bring abridged birth certificates and not the old birth certificates(apparently woman can use the old birth certificates but man can't). I remembered how the 2 receptionists were telling white customers how long they going to wait but forgot to mention it to me and other black customers. I am done with Standard bank