CB
Cecil B

1 reviews | Active since Nov 2020

25 Mar 2022, 16:50

Standards affect non customers.

Used to be part of Standard bank. Left. Now they affecting me again. Messing with people's salaries, payrolls for other companies, Standard bank customers who depend on the standard bank service of ensuring all salaries are paid on time, causing staff not to get there monthly salaries on time. Causing debit orders to be returned with additional charges. Not taking into account peoples credit scores. Tried googling for any updates on this issue, can't get any. Because of SBSA a lot of people will be fixing and calling all banks to reverse charges for unpaid debit orders. Not taking into account that they need to explain to the benefisherie why there services have not been paid for. Standard bank have failed many people as well as them selves. Failed to provide a competitive banking service to the public and its customers. One of the big banks in RSA and failed to provide the best service possible but that not the worst of it, they failed to be transparent to all affected never mind update individuals affected by their blunder. If this is how they treat non customers its not a surprise there are so many unhappy Standard Bank customers out there. Standard Bank costing people money again. We take but don't give. Standard bank get your act together, provide the service that you charge your customers a arm and a leg for.

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Replies (2)
CB
Cecil B's update29 Mar 2022, 11:14
Reviewer Update
Well it's been a few day now and Standard Bank feels they don't owe any Appoligies or any reply.
Standard Bank
Standard Bank's reply06 Apr 2022, 16:11
Official
Hello Cecil 

Thank you for posting your comment. 

As per our email communication on the 06th April 2022, please note your matter has been addressed accordingly. 
  
  We appreciate your support and loyalty. 
  
  Kind Regards 
  
 Standard Bank Help Centre
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