1 reviews | Active since Feb 2017

02 Mar 2019, 09:50

STANDARDLY UNFRIENDLY

Dear Standard Bank. You could hardly send me sms indicating that " payments are overdue" and I will be charged penalties, WHEN YOUR CALITDORP ATM RUFUSES CASH DEPOSITS AT THE END OF VIRTUALLY EVERY MONTH. THIS IS THE DAY WHEN I RECIEVE PAYMENTS FROM MY DEBTORS.

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Replies (3)
Standard Bank
Standard Bank's reply03 Mar 2019, 07:50
Official
Dear Eugene

 Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Mar 2019, 10:35
Official
Dear Eugene Malan 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply06 Mar 2019, 14:45
Official
Dear Eugene Malan 
Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.
Kind regards 

Clint Petersen
Complaint Resolution Centre
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