LM
LUNGELWA M

1 reviews | Active since Aug 2015

03 Feb 2017, 10:39

Standardd Bank-REF NO ***

<p>Good day , </p> <p>I am having problem. Money was deducted on my daughters account R500 X4. </p> <p>It say payD MTN EAZI. . I dont know how this happened as i saw the messages in the morning.</p> <p>And the card was with me. I reported this in the morning since then no one phoned me</p> <p> </p> <p>I explained if this money is for school fees and after care. I dont know where i will keep my daughter Monday as i dont have other funds to pay for her after care. I kept my money on her card thinking it is safe to keep money with Standard bank.</p> <p> </p> <p>Now i dont know and real disppointed . Can this money be refunded back to her card ASAP</p> <p> </p> <p>Thank you</p> <p>Lungelwa Mbala</p> <p> ********** </p> <p> </p>

0
Replies (2)
Standard Bank
Standard Bank's reply03 Feb 2017, 16:07
Official

Good day Lungelwa

Thank you for your posting.

Please note that further details have been requested from you via the email address you provided on this site in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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*** (fax)

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LM
LUNGELWA M's update03 Feb 2017, 16:47
Reviewer Update

Money is back in my account i still need full explanation . What happened?\

Should i trust saving my money with you