TH
TANIA H
1 reviews | Active since Mar 2011
15 Apr 2020, 10:41
STANDARDBANK/MACROBERT ATTORNEYS
I missed one payment on my credit card this month, yesterday MacRobert Attorneys phones me and demands payment. They are collecting money on behalf of standard bank. I told the lady I did not receive my salary and we are on lockdown so the end of this month we wont be getting money as well. she demand: when are you going to pay, she just kept on Bulling me into making a commitment . This MacRobert Attorneys are a lot of bullies and we are on lockdown what must I do???????????? and why after just one payment missed MacRobert is calling me????????????? Are they taking chances??????
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Replies (2)
Standard Bank's replyOfficial
15 Apr 2020, 14:55Dear TANIA
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply15 Apr 2020, 14:55
Official
Dear TANIA
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's replyOfficial
28 Apr 2020, 11:53Hello Tania
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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Standard Bank's reply28 Apr 2020, 11:53
Official
Hello Tania
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Complaint Resolution Centre
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