1 reviews | Active since Jul 2018
Standardbank Worst Service Ever
I moved to Denmark and made sure all my account details were in order before leaving SA. Arrive in Denmark and my online banking cannot be accessed. Takes days for STB to call me. they call me and account is eventually activated. Not even a day later and my account is blocked. Almost a week and account still not active. WORST service ever from StandardbanK. This from their prestige banking service department.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Marlon Ceronio
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Marlon Ceronio
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that the matter has been resolved.
Kind regards
Clint Petersen
Complaint Resolution Centre
***