AJ
Anita J

1 reviews | Active since Oct 2017

25 Oct 2017, 10:17

Standardbank via McRoberts Attorneys - no Customer Service

I've requested McRoberts Attorneys various time to contact me after 16:00 in the afternoon. I've sent various e-mails to their offices as well as to Standardbank, but they keep on calling me during office hours.

I'm making my payments every month and still they do not assist.

I worked for a debt collection agency and we phoned the people after hours if that meant that you can make contact with them.

McRoberts Attorneys on behalf of Standard Bank don't care to go the extra mile to phone me just after 16:00. It seems as when the clock hist 16:00 the employees of McRoberts Attorneys is gone for the day.

BAD BAD BAD BAD AND NO CUSTOMER SERVICE!!!!!!!!!!!

0
Replies (1)
Standard Bank
Standard Bank's reply25 Oct 2017, 15:27
Official

Dear Anita

Thank you for posting your comments.

The matter is receiving attention and we will be in contact with you shortly.

Regards

Complaint Resolution Centre

Tel: ***

Email: ***