TM
Tebogo M

1 reviews | Active since Feb 2020

03 Dec 2020, 20:17

Standardbank vehicle finance customer service are very power

My husband bought a car with a company called buskes motors and ask to cancel the deal the following day as the car was return the same he signed..they were never willing to help now they are blacklisting him while even that car they never paid to the dealer.i don't have anything but that are busy blacklisting him.standardbank are not taking their customer seriously. They r not willing to help their customer

0
Replies (2)
Standard Bank
Standard Bank's reply04 Dec 2020, 04:53
Official
Dear Tebogo Makgae

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
**********
*********** 
Standard Bank
Standard Bank's reply17 Dec 2020, 15:11
Official
Good day Tebogo, 

Please accept our sincere apologies for the breakdown in service experienced and for the delay in responding to you.

Kindly note that an email requesting for further details has been sent to you, we await your response.

Kind regards 
Complaint Resolution Centre