Standardbank VAF Terrible Service, you may need to Reconsider if you Intend Financing Vehicle with them.

I paid-off my Standard bank VAF account 31 May 2018, almost a year ago. I have requested the bank to update my account with TransUnion but my requests fall in deaf ears. I contacted the bank many times, even written emails but I am still not getting assistance. This reference number ( ********** 945) was my last attempt to request the bank to update my account with TransUnion. My Standardbank VAF Account is ********** 00001. I'm told the only person to update the report is Patricia Simone and her email address is ********** And these are other people who were CC'd ********** ********** Standardbank VAF services are worse than your worst nightmare. Take it from me, the service is so bad you can literally feel the low moral of the call center agent. This is abuse on call center agents. Personally its goodbye with this bank: in fact I paid off all their accounts: credit cards and personal loan. I'll withdraw all my funds from their saving account, and move away from this people. Their service is not customer focused, they are so focused on their internal handovers and they failed to address the needs of the customers. Their call center agents are not equipped to resolve minor issues, they escalate everything. And the people they escalate to are nowhere to be found, probably out on smoking breaks like they used to at Simmons Street.