MO
Morne O

1 reviews | Active since Oct 2015

16 May 2024, 23:16

Standardbank took my medical aid money

I cancelled my medical aid because I can't afford it anymore. Then is was paid into my current account on debt review. I asked them to transfer the money and they didn't not want to. Said they can't help me. This money is now stick, I am going through a bad time in life and this would have helped me to get some stuff done. Service my car and doing other repairs so that I can at least go to work. Then paying my levies that is behind and paying off some more money that I owe. It hunk it's better to not live anymore. Maybe just take myself out. Because companies don't know what they are doing to people. I don't even know how I am going to get to work next week.

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Replies (5)
Standard Bank
Standard Bank's reply17 May 2024, 07:41
Official
Dear Morne, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 May 2024, 09:52
Official
Dear Morne

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards, 
Standard Bank Hello Peter Team 
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MO
Morne O's update17 May 2024, 11:19
Reviewer Update
3pm rather then I would be done for the day
MO
Morne O's update17 May 2024, 19:30
Reviewer Update
No one phoned me
MO
Morne O's update21 May 2024, 11:57
Reviewer Update
Thank you for resolving my query, I didn't not want to take this route, but did not know what else to do. I have a lot of weight off my shoulders now. Thank you to Yolanda from the Std bank hello Peter team to assist me in this matter.