LJ
Len J

1 reviews | Active since Oct 2018

31 Oct 2019, 19:59

Standardbank *****s

Once again. Standard bank allows debit orders not authorized to go from my account. Then they charge me for not having funds. How can that be legal. They are ******.!! When I report it they dont reject my claim for my money back. !!! I dont authorize these debits how dare you charge me ?!?! *****s after almost 40 years maybe I must switch banks

0
Replies (2)
Standard Bank
Standard Bank's reply01 Nov 2019, 05:45
Official
Hello Len, 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
 *** *** (fax)
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LJ
Len J's update01 Nov 2019, 06:07
Reviewer Update
I dont think so because you then charge me an overdraft fee of R69 and I dont have one. If I did surely the unauthorized debit would have had sufficient funds anyway ??!!! Again *****s !!! I want my money back