HV
Herold V

1 reviews | Active since Apr 2024

12 Apr 2024, 14:55

Standardbank that could still not solve THERE mess

Hi so just too say another week have past by Standardbank did phone after my Hellopeter review I did and yet they still don't have an answer of what is wrong why the system declines and says verification. They do have 3 month's bank statements and 3 month's pay slips as required by them and any other bank they do have my ID and proof of residence ( I have a bond through Standardbank) , they still do not know what the problem is or can identify this for example does not meet our criteria this is why you are declined.

People out there must either be desperate too take any offer through Standardbank or they do not know about better out there and how easy it is too change banks even though you have debit orders etc.

The guy who phoned name is Kati Sewe he is apparently some big managaer as he announced twice in our 22 min phone call it does not really get bigger then him ( I need too speak too someone that is either high in the banks chain or willing too help ) he is the most *********** individual I have ever spoken too it amazes me how a bank can give a guy like that a position bigger than what he can spell.

And this is the type of people that states they will service and help the clients as far as they can. I need someone with hard evidence too try and show me I can not afford a 300K bond over 20 years that I am financially incapable to do so this will end up in court , they them are soo *********** that they dont even know what is wrong with a system that they wrote and approved how crazy is that!!

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Replies (1)
Standard Bank
Standard Bank's reply12 Apr 2024, 16:03
Official
Hi Herold

Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***