standardbank sulks
I approached standard bank for a cheque account as my access account was no longer performing online payments .They upgraded it to elite account and advice me to keep the account number ,to my suprise they charged me huge amounts for debit orders they have already charge me to stop on top of that they charged me an overdraft service fee.when I enquire they said I am liable for the charges and the person who helped me open the account should have read me the disclaimer that they may not stop the debit orders.
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Standard Bank's replyOfficial
01 Nov 2018, 15:22 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply01 Nov 2018, 15:22
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
's updateReviewer Update
01 Nov 2018, 17:56same old automatic response service ,I rest my case they are untouchable.
's update01 Nov 2018, 17:56
Reviewer Update
same old automatic response service ,I rest my case they are untouchable.